GDPR Compliance

Last updated: January 2024

Our Commitment to GDPR

umber-savanna respects the privacy rights of individuals in the European Union and European Economic Area. We are committed to complying with the General Data Protection Regulation (GDPR) when processing personal data of EU/EEA residents.

Data Controller

For the purposes of the GDPR, umber-savanna acts as the data controller for personal information collected through this website and our services. Our contact details are:

Email: [email protected]
Address: Unit 12, Parkview Business Centre, 42 Jan Smuts Avenue, Parkview, Johannesburg 2193, South Africa

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests and does not override your data protection rights.
• Legal Obligation: Where processing is necessary to comply with a legal obligation.

Your Rights Under GDPR

If you are located in the EU/EEA, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances.

Right to Restriction of Processing

You have the right to request restriction of processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to processing of your personal data in certain circumstances.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time.

International Data Transfers

As we are based in South Africa, personal data collected from EU/EEA residents may be transferred to and processed in South Africa. South Africa has been recognised by the European Commission as providing an adequate level of data protection.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. When determining retention periods, we consider the nature and sensitivity of the data, the purposes of processing, and legal requirements.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month. In complex cases, this period may be extended by a further two months.

Right to Lodge a Complaint

If you believe that our processing of your personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.

Updates to This Notice

We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.